Privacy Policy

This privacy policy ("Privacy Policy") has been drafted by Calusa Media, S.L. ("Myme" or the "Data Controller") to comply with the transparency obligation regarding the processing of personal data, as stipulated in Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons concerning the processing of personal data and on the free movement of such data ("GDPR") and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights ("LOPDGDD").

The information contained in this Privacy Policy allows you to consult the details of the different treatments of your personal data that may be carried out as a result of accessing and using the website indicated below (hereinafter, the "Website"), as well as the different legal or commercial relationships you may have with Myme.

NEED TO PROVIDE PERSONAL DATA

We inform you that merely accessing the website does not imply the obligation to provide any personal information, except as specified in the Cookie Policy.

However, the use of certain services or functionalities on the website does require you to provide specific personal data, as indicated in the corresponding forms, and involves processing them for the purposes and legal bases outlined in this Privacy Policy.

Refusing to provide the required data in these cases may result in the inability to provide certain services or functionalities, or process the requests or contracts made, especially in cases where they are identified as mandatory.

As a data subject, you will be responsible for ensuring that the data you provide through the website is true, accurate, complete, and up-to-date. For these purposes, you will be accountable for the accuracy of all communicated data and must keep the provided information duly updated to reflect your real situation.

Similarly, you will be responsible for any false or inaccurate information you provide and for the direct or indirect damages and losses that this may cause to the Data Controller or third parties.

Under no circumstances should personal data corresponding to third parties be included in the forms unless you have obtained their consent in advance, personally responding to any failure to comply with this obligation. Documentation justifying this authorization may be requested from you at any time.

DATA CONTROLLER

Name: Calusa Media, S.L.
Registered office: Calle Montes Esquinza nº 26, 2º derecha, 28010, Madrid, España.
Tax ID (NIF): B-87079042
Correo electrónico delegado de protección de datos: dpd@valivia.com

Next, we provide you with details of the personal data processing that may be carried out by Myme.

In any case, you can request more information about the processes conducted by writing to the Data Protection Delegate of Myme at the provided email address.

PROCESSING PURPOSES

Personal data provided through the website may be processed in accordance with the purposes detailed below and based on the legitimacy grounds indicated:

1. Web Statistics

Purpose and legal basis: When you grant your consent for the processing of your data through the installation of storage and data retrieval devices (hereinafter, "Cookies") of a statistical, advertising, and/or behavioral nature when accessing the Website, these will be used to generate reports of aggregated data for statistical and analytical purposes by Myme, as reflected in the Cookie Policy. The generated statistics will be aimed at evaluating the performance of Myme's business and effectively monitoring its efficiency. In this regard, the outcome of processing for statistical purposes will not involve personal data but rather aggregated and anonymized data.

The legitimization of the described processing is based on consent, which you can withdraw at any time without affecting the legality of the processing carried out before such withdrawal, in accordance with the provisions of the "Rights of the Data Subject" section of this privacy policy.

Processed data: The data indicated in the Cookie Policy will be processed.

Conservación: The data will be retained for the period described in the Cookie Policy. However, we inform you that they will be anonymized after collection.

2. Commercial Contact and Newsletter

Purpose and legal basis: When you grant your consent, your data will be processed to send you commercial information about Myme's products or services by email, for example, through the sending of a newsletter.

The legitimacy of the described processing is consent, which you can withdraw at any time without affecting the legality of the processing prior to withdrawal, in accordance with the provisions of the "Rights of the Data Subject" section of this privacy policy.

Processed data: Under the contractual relationship, Myme may process the following types of personal data:

Identifying data: name and surname.
Contact data: email.

Retention: The data will be retained for the time necessary to fulfill the informed purpose or until you withdraw your consent, in accordance with the provisions of the "Rights of the Data Subject" section of this privacy policy.

3. User Contact

Purpose and legal basis: When you grant your consent, expressed by sending forms provided by Myme, messages through Myme's contact channels, or by calling through the phone, your data will be processed to address queries or requests, maintain contact, and/or manage communications with you.

Processed data: Under the contractual relationship, Myme may process the following types of personal data:

Identifying data: name and surname.
Contact data: email, phone, social media.
Other: Subject and data provided in the contact request.

4. Preparation of Service Proposals and Estimates

Purpose and legal basis: When requesting a quote or a service proposal, it will be necessary to process your personal data to manage them in order to proceed with the contracting of the services offered by Myme.

Processed data: This purpose will require Myme to process the following personal data:

Identifying data: name, surname.
Contact data: email.
Professional data: company.
Others: campaigns, social media URLs, discounts.

Retention: If you are not a customer or not registered on the website, after preparing the quote or service proposal, the data will be retained until they are no longer necessary for the purpose for which they were collected or until you revoke your consent. If you are registered on the website or accept the service quote or proposal, your data will be retained in accordance with the accepted Terms of Use and Contract.

5. Security of Systems and Networks

Purpose and Legal Basis: Myme will process your data to prevent fraud and ensure the security of the network and information.

This processing is necessary to satisfy Myme's compelling legitimate interest in resisting accidental events or malicious actions that compromise: the availability, authenticity, integrity, and confidentiality of personal data stored or transmitted in its information systems and networks; and the security of related services offered by, or accessible through, these systems and networks, by public authorities and providers of security technologies and services.

Processed data: This purpose will require Myme to process the data described in this privacy policy.

Retention: The data will be retained for the time necessary to fulfill the informed purpose or until the customer opposes its processing, as provided in the "Rights of the Data Subject" section of this privacy policy.

DATA RECIPIENTS

Personal data may be disclosed to the following entities or under the following circumstances:

As it is a contractual requirement, they will be disclosed to service providers who assist us in carrying out our activities, for example, courier companies, IT tools, technical support services, etc.
In compliance with legal obligations attributable to Myme, your data may be disclosed to Public Administrations in cases provided for by law.
When you voluntarily enter personal information on social networks or in publicly accessible comments on the website, your data will be visible and accessible to those with internet connection.

INTERNATIONAL TRANSFERS

Regarding the location of your data, we inform you that Myme only transfers your data outside the European Economic Area to the United States, and this transfer is covered by standard contractual clauses approved by the European Commission. Notwithstanding the above, in general, the communication of your personal data to recipients located in countries outside the European Economic Area is not foreseen. In the event that the involvement of any of Myme's service providers in the provision of services may involve an international transfer of data, you will be duly informed, and the transfer will be appropriately regulated, adopting adequate guarantees for its completion.

DATA SUBJECT RIGHTS

As a data subject, you can send a written request to Myme at the address dpd@valivia.com, attaching a photocopy of your identification document, at any time and free of charge, to exercise the following rights:

a) Right of Access:

You have the right to be informed by Myme whether it is processing your personal data and, if so, you can access that data and receive information about the purposes for which they are processed, the categories of data affected by the processing, the recipients to whom your personal data has been communicated, and the expected retention period of the data, among other information.

b) Right to Rectification and Erasure

You have the right to request the erasure of your personal data when legal requirements are met, and the rectification of inaccurate data when, among other reasons, they are no longer necessary for the purposes for which they were collected.

c) Limitation of Processing

In certain circumstances (e.g., if the accuracy of the data is contested while verifying their accuracy), you may request that the processing of personal data be limited, with such data only being processed for the exercise or defense of legal claims.

d) Revocation of Consent

You also have the right to revoke the consent given at any time, without affecting the lawfulness of the processing based on the prior consent, with regard to statistical processing, commercial contact and newsletter, and contact with users.

e) Total or Partial Objection to Processing

You have the right to object to processing related to the security of systems and networks at any time, for reasons related to your particular situation, as the processing is based on our legitimate interest or the legitimate interest of a third party. In this case, Myme will cease processing unless compelling legitimate grounds are demonstrated.

f) Data Portability

You have the right to receive the personal data you have provided to Myme in a structured, commonly used, and machine-readable format, and to transmit them to another data controller without hindrance from the controller to whom you provided them, in cases legally provided for this purpose.

In any of the described cases, you can contact Myme by sending a communication along with a photocopy of your ID or identity document to the address Calle Montes Esquinza No. 26, 2nd right, 28010, Madrid, Spain, or to the email of our data protection officer: dpd@valivia.com. You can also file a complaint regarding the protection of your personal data with the Spanish Data Protection Agency at the address C/ Jorge Juan, 6, 28001 - Madrid, if you believe that Myme has violated the rights recognized by the applicable data protection regulations.

SECURITY MEASURES

Your personal data will be treated with absolute confidentiality and with the required duty of secrecy, in accordance with the applicable regulations. To this end, Myme will implement the necessary technical and organizational measures to ensure the security of the data and prevent its alteration, loss, processing, or unauthorized access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed.

UPDATING THE PRIVACY POLICY

Myme reserves the right to modify this Privacy Policy to adapt it to its needs or to legislative developments that may arise. In such cases, the changes will be published on this website, allowing you to access them at all times and easily.

Last update: October 2022